Lockbox and Vial of Life

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Secure Lockbox Program - 
The Lockbox Program, sponsored by the SouthEast Valley Regional Association of Realtors in partnership with the Diversity Office and the Fire Department, is designed to allow fire and emergency personnel access into your home in an emergency situation where the likelihood of forced entry is likely. The Lockbox Program is primarily for seniors who live alone, have a physical disability or a medical condition. Your personal information and access instructions are linked to each lockbox stored in the Fire, Medical, Rescue Department's database. This allows for storage of confidential information and creates a systematic emergency response. Lockbox combinations are confidential. Residents are asked to place a house key in the lockbox so that emergency personnel can easily access the home. This program is free to qualifying residents.

The Vial of Life Program - In an emergency situation, immediate access to medical information can literally save a life. You can assist first responders by giving them information they need. This service allows you to fill out a personal information form which includes patient medical and health information needed by first responders. The completed form goes into a "vial" and is then placed on the top shelf inside refrigerator and a magnet is placed on the outside of the refrigerator door. First responders are trained to look at the refrigerator door for the magnet. Upon seeing the magnet, they know that important information is waiting inside the refrigerator. This program is free to qualifying residents.

To get a Lockbox or Vial of Life, call (480) 350-2704. 

or Email Michele Stokes at michele_stokes@tempe.gov