Customer Services

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Welcome to the City of Tempe's Customer Services Division.  Services include utility billing for water, sewer and solid waste.

Customer Service Assistance 480-350-8361

Start, Stop or Transfer Service

Pay Your Bill

Location and Hours

To start, stop, or transfer service call Customer Services  (480) 350-8361 (a minimum of 24 hours advanced notice to make changes to service is required).

Click here for more information.

If you have a question about trash
pickup, call the Field Services Division at 480-350-8265 or click here for additional Recycling, Trash, & Bulk Pickup information.

Pay Your Bill Online   If you have questions regarding your bill or would like to report a problem with your service, please email or call
(480) 350-8361 during regular business hours (7am to 5pm, Monday through Friday except holidays). 

Additional Payment Options and Drop Box Locations

Our office is located at 20 E. Sixth Street, First Floor, on the northeast corner of Mill Avenue and Sixth Street, just west of City Hall (map).

Hours are from 7am to 5pm Monday through Friday except holidays.  

Mailing Address for Payments:
     City of Tempe
     PO Box 29617
     Phoenix, AZ  85038-9617

Water leaks or main breaks should be reported to the Customer Support Line at 480-350-2837.

Tempe's Help to Others (H2O) is a voluntary utility donation program that allows Tempe residents to help neighbors in need.  Visit Tempe's Help to Others site for more information.

2017 Holidays
      January 2, 16
      February 20
      March 31
      May 29
      July 4
      September 4
      November 10, 23, 24
      December 25

Assistance for the Hearing Impaired
If you are hearing or speech-impaired, you can reach our TDD by dialing (480) 350-8400.

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